I've got a laptop that came in over the weekend with very odd symptoms. The user has been complaining about her PC since the day it was issued. We replaced it with a newer model and upgraded it and still she insists her computer is the reason she isn't getting her job done. This weekend the latop showed up on my desk with severe OS corruption. Chkdsk ran for 3 hours and found hundred of errors. We've got 150 laptops, all with the same config, and in 5 years we've never seen anything like this. It's very strange. My boss wants me to find out everything I can that might prove intentional damage. The spouse of the user works in IT and we have a feeling there was something done to the hard drive or system files.
Can anyone make any suggestions on where to look for evidence of this? I've got all the log files and I'm sifting through them now. Just hoping anyone might have a specific suggestion on places to look. Thank you!