We have KES 10 installed.
The Default File under Web Control is stopping us from opening certain .PDF images.
Without opening a ticket yet with Kaspersky support, we have attempted to create a rule allowing these images to be viewed but we are not having any success. We have tried to allow */*.pdf and */*.ashx? and other variations. Just to see if it would work we tried to us just the blanket all files and that didn't work either.
Could someone volunteer a little information, or enlighten this Anti Virus newbie?
Below is an example link to an image on our public website that is being blocked.
http://www.duvalclerk.com/taxdeeds/ViewDocument.ashx?id=49265