This is the 38th article in the Spotlight on IT series. If you'd be interested in writing an article on the subject of backup, security, storage, virtualization or MSPs for the series PM Eric to get started.
“Have we been hacked?” Those were the words I heard during a conversation with my CEO, his fellow executives, and my boss.
The day started something like this: A ticket comes across for deactivation of an employee. Let’s call him Ezekiel. Nothing new. I do all my checks to make sure Ezekiel was disabled in AD, blah, blah, blah — you know the routine. An hour later, my boss calls me down to the CEO’s office. He heads me off at the door.
Boss: “You disabled Ezekiel’s account, RIGHT?”
Me: “Of course. Why? What’s going on?”
He moves aside so I can enter the office where I see a room full of top executives, all displaying angry red...