This post is more of a mini rant I some vendor total disregard for network security, though they will be very non-sensible with theirs.
I just has a great fight with tech support at Voip.ms that started in a live chat then email/ticket listed below and finally kinda of resolved in another chat.
here is some it for your enjoyment:
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Hello Brad,
We opened this ticket in order to follow up the registration issue you are having with the "phonesystemname" system.
We will run a trace and will post the results as soon as possible.
Best regards.
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Hello Brad,
We were not able to receive anything on the Traces we made to your IP Address. Could you please let us know if there is a Firewall that could...