Like many companies, we are facing the issue with third party portals and password management. Most of our employees now have access to supplier websites, which include special pricing. Obviously we cannot control these third party portals, as they are managed by another company. If an employee leaves our company, we have no idea what accounts they have setup elsewhere. They could potentially go work for a competitor but still have access to our special pricing for a particular supplier. Another reason is for shipping companies - they usually setup an account for each of our locations. If the employee leaves, the password is usually lost. It's a management nightmare.
So of course I've been asked for find a solution. I thought about a password manager. If the employee is terminated, we could access the password manager to see what supplier websites they have access to. But this really doesn't resolve the problem because the onus is still on the user to store the password. If they didn't write it down int he first place, why would they store it in a password manager.
Then I thought about an automatic password store, but then you will end up storing their personal passwords for banking and email which I do not want.
So my question is. What does your company do about third party application passwords? Such as shipping software, supplier portals, etc.